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Orders
Below are some of are common questions about orders
How much does shipping cost?
Shipping costs vary depending on your location and the total order value. We often offer free shipping on orders above a certain amount. Exact shipping fees will be shown at checkout.
How long will my order take to arrive?
Standard delivery usually takes 5-7 business days. If you choose expedited shipping, delivery times may be shorter. Please note delays may occur during holidays or due to unforeseen circumstances.
Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number so you can follow your shipment online.
Can I return or exchange my order?
Absolutely! We accept returns and exchanges within 14 days for products that are unopened and unused. To initiate a return, please contact our customer support team.
Who pays for return shipping?
If the product is defective or you received the wrong item, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping fees.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How do I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.
Can I modify or cancel my order after placing it?
We try to process orders quickly, so if you want to change or cancel your order, please contact us as soon as possible. Once the order is shipped, changes or cancellations may not be possible.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
Will I receive an order confirmation?
Yes, after placing your order, you will receive an email confirmation with your order details and receipt.
What should I do if I didn’t receive my order confirmation?
Please check your spam/junk folder first. If you still can’t find it, contact our support team with your name and order details so we can assist you.
